Device Protection & Support
Protect your phone and connected devices with affordable protection and support plans. Get help with unexpected damage, device issues, performance problems and connected home support.
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Protection Plans & Details
Explore protection and support options for your phone, personal electronics and connected home devices. These plans are designed to help you stay connected, supported and protected when unexpected issues happen.
Phone Protection
$16.99/mo
or $275 for 18 months
A complete support plan designed for your smartphone.
✅ Complete Phone Service
Certified technicians can help diagnose and support software, hardware and screen-related issues caused by eligible damage or breakdowns.
✅ 7-Day Service Goal
Eligible device issues may be resolved within 7 days or less.
✅ Performance Optimization
Help improve battery life, storage and speed to keep your phone running smoothly.
✅ 24/7 Technical Support
Get expert help for setup, syncing and performance issues.
Important details: Up to 2 service requests per 12-month period may be available, with limits up to $500 CAD per service. Service fees, eligibility, waiting periods and terms may apply.
Request This PlanPhone + Home Device Protection
$29.99/month
or $500 for 18 months
A complete support plan for your smartphone and connected home devices.
✅ Complete Phone & Home Device Service
Certified technicians can help diagnose and support software, hardware and screen-related issues for your phone and eligible connected devices.
✅ 7-Day Service Goal
Eligible device issues may be resolved within 7 days or less.
✅ Performance Optimization
Help improve battery life, storage, speed and performance across eligible devices.
✅ 24/7 Technical Support
Get expert help for setup, syncing, connectivity and performance issues.
Up to 2 service requests per 12-month period may be available, with limits up to $2,000 CAD per service and up to $4,000 CAD per year. Service fees, eligibility, waiting periods and terms may apply.
Request This PlanWhat May Be Covered
Depending on the selected plan, eligible devices may include personal electronics, connected home devices, entertainment devices and office equipment.
Smartphones & Mobile Devices
Smartphones may be eligible under plans that include smartphone coverage. Tablets, e-readers and portable gaming consoles may also be eligible.
Computers & Wearables
Coverage may include laptops, desktop computers, smartwatches and headphones.
Home Entertainment
Eligible devices may include TVs, gaming consoles and accessories, monitors, speakers and non-wall-mounted soundbars.
Smart Home & Office Equipment
Connected home devices and office equipment may also be eligible, including smart cameras, speakers, printers, scanners and other everyday tech accessories, depending on the selected plan.
Request Device Protection Information
Need Help Choosing a Plan?
Not sure which protection option is right for you? KM Connect Services can help you review the available plans, answer your questions and guide you through the next steps.
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